What is Datalogic EASEOFCARE?
Datalogic EASEOFCARE (EoC) contracts include comprehensive POST Sales service offerings from Datalogic. They consist of three support areas to ensure that your customers always receive the right support for their needs.
What does the EASEOFCARE contract cover?
2-day complete service
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2 business days processing time (excluding transit)*
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Coverage of normal wear and tear plus accidental damage
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Spare parts management, standardised repair procedures and select upgrades
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Software maintenance for Wavelink Avalanche and Terminal Emulation for mobile computers
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Round-trip shipping included**
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3- and 5-year option at the time of purchase and renewal option
* Depending on the region the processing time can take 5 days.
** Depending on the region Datalogic only handles outbound shipping, or this program is not available.
EASEOFCARE 5 days
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5 business days processing time (excluding transit)
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Coverage of material damage and normal wear and tear
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Spare parts management, standardised repair procedures and select upgrades
-
Software maintenance for Wavelink Avalanche and Terminal Emulation for mobile computers
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Round-trip shipping included (ground)
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3- and 5-year option at the time of purchase and renewal option
EASEOFCARE complete service with overnight exchange
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Next day product replacement
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Replacement pool managed by Datalogic
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Coverage of normal wear and tear plus accidental damage
-
Spare parts management, standardised repair procedures and selected upgrades
-
Software maintenance for Wavelink Avalanche and Terminal Emulation for mobile computers
-
Round-trip shipping included
-
3- and 5-year purchase and renewal option
For which customers is EASEOFCARE worthwhile?
For all your customers who want to extend the life cycle of their Datalogic hardware device and enhance business productivity!
Do you still have questions?
Your sales representative will be happy to help you or you have a look here: